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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.We’re committed to bringing passion and customer focus to the business Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank.
As a Relationship Banker (RB), you will be responsible for building, expanding, and retaining existing client relationships while providing an exceptional client experience. Relationship Bankers will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic ‘At Work’ events. Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are professional and positive Simmons Ambassadors while meeting and exceeding our client’s expectations. All Relationship Banker Positions will receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role.
Essential Duties And Responsibilities
Responsible to share and recommend the banks full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources
Ensure that individual goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy
Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements
Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s)
Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
Maintain a high level of client satisfaction by engaging our customers and ensuring we are providing an optimal customer experience
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
Performs other duties and responsibilities as assigned
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization
Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment
Coach and lead the branch team according to process and protocol in the absence of an AFCM
Education And/or Experience
HS Diploma/GED
One year customer-facing and goal-oriented experience
This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or
Obtain an NMLS license after employment. Please refer to (http:/mortgage.nationalwidelicensing.org) for more information
Computer Skills
MS Office programs
Understand and utilize social media platforms to help share brand awareness and obtain market knowledge
Other Qualifications (including Physical Requirements)
Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town)
Ability to provide support and guidance at other banking institutions within the market
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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Being a Relationship Banker can be a challenging role that requires a unique blend of financial acumen, interpersonal skills, and multitasking abilities.
It can take 2 years as an entry-level Relationship Banker to progress to the next seniority level position. Each advanced Relationship Banker position requires approximately 8 years of experience at each level to advance in your Relationship Banker career path.
Simmons Bank is a wholly owned subsidiary of Simmons First National Corporation (NASDAQ: SFNC), a Mid-South based financial holding company that has paid cash dividends for 114 consecutive years. Simmons Bank operates 231 branches in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas.
It's common for a Relationship Banker to become a Teller, Finance Officer, Credit Analyst, Relationship Specialist, Financial Services Representative, Small Business Banker, Member Service Representative or Loan Clerk.
When you interview for a personal banker position, you need to thoroughly and clearly describe your skills and experience in the finance field. You can use the interview as an opportunity to express your sales, customer service and interpersonal skills.
Getting a job in banks is actually quite easy, for the well-prepared of course. Many banks regularly hire freshers. You need to have a graduate degree in any discipline from a recognized university with 50% and above. Preparation is key.
In 1960 at an annual stakeholders meeting, our board voted to change the name of the institution from Simmons National Bank of Pine Bluff to Simmons First National Bank of Pine Bluff. Shortly thereafter the logo that is still used today was adopted.
Four Arkansas banks ended 2023 with more than $20 billion in assets — Bank OZK ($34.2 billion), Fayetteville-chartered Arvest Bank ($27.6 billion), Simmons Bank ($27.3 billion) and Centennial Bank ($22.5 billion).
Most banks want to hire someone with at least a bachelor's degree in finance, accounting or business. This type of coursework along with internships at banks and other financial institutions can provide a good starting point for a career as a relationship banker.
Branch Relationship Bankers buy and sell securities or commodities in investment and trading firms, or provide financial services to businesses and individuals.
Relationship bankers often advance to roles like senior teller, teller supervisor, or assistant branch manager. They may also become branch managers, office managers, or account managers. Some move into positions like business development officers, sales managers, or vice presidents.
Wealth managers and Private Bankers are stressful jobs in finance. Finishing near the top on some surveys and further down on others, wealth managers and financial advisors deal with one particular vehicle for stress: they eat only what they kill. Wealth managers get fired nearly as often as they get hired.
The intense competition, constant deadlines, aggressive atmosphere, high-stress environment and lack of work-life balance have been linked to mental health issues and burnout among financial services employees, with many considering leaving their jobs due to the impact on their well-being.
Since banks often work in global markets, some require long hours working in time zones outside of a typical nine-to-five. Banks can also have strict deadlines and high-pressure situations requiring additional hours to meet client demands. High pressure. Working with large sums of money can be stressful.
For common skills, sales was the most desired skill found in job postings for branch relationship bankers, followed by customer service, communications, problem solving, operations and management.
Hobby: Flower arranging, Yo-yoing, Tai chi, Rowing, Macrame, Urban exploration, Knife making
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