HomeHardwareHow To Fix Your Printer That Keeps Going Offline
How To Fix Your Printer That Keeps Going Offline
September 16, 2023
Printers should not go offline unless you turn off their power supply. However, you may sometimes encounter the “Printer offline” error despite connecting it correctly to your computer. It clearly indicates there’s a connection issue between them.
To fix a printer that keeps going offline, start by waking it up from sleep mode. Then, check its connection status. After that, resolve any errors displayed on the screen. If that does not work, apply some advanced fixes like changing the printer port and assigning a static IP address.
Now, let’s delve deeper into the specific fixes discussed above.
Wake Your Printer From Sleep Mode
Well, really! Who doesn’t like taking a nap when sitting idle, right? Interestingly, printers are no exception in this matter.
Printers just go to sleep mode and refuse to print if they do not get any print requests within a certain time frame.
Manufacturers often claim the printer wakes up as soon as you send a print request. Yet, many users report their printer going offline when in sleep mode.
To see if the printer is sleeping, take a look at its LCD screen. If it is, you will not see anything on the screen.
Now, to wake it up, simply press the Cancel button on the printer. You can, then, start printing right away.
It is equally helpful to fix when your printer keeps going offline. Here are the steps to run this troubleshooter.
Open Settings and go to System > Troubleshoot.
Click Other troubleshooters.
Run the troubleshooter for your Printer.
Some manufacturers like HP even provide a dedicated software called “HP Print and Scan Doctor” to diagnose and fix issues. If you are an HP user, go with it. I haven’t seen any troubleshooting apps work this well.