HomeMobileWhy Is My Phone Connected To Wifi But No Internet? How To Fix It
Why Is My Phone Connected To Wifi But No Internet? How To Fix It
June 8, 2022
Isn’t it annoying when our phone is connected to WiFi but without internet? Well, having a WiFi connection doesn’t necessarily mean you can access the online world.
Sometimes, you see an exclamation sign on the WiFi symbol. This clearly indicates that your device is not connected to the internet.
Indeed, there are many reasons why your phone is connected to Wifi without internet. Here, we will explore the common causes and simple fixes to this issue.
Why My Phone Is Connected to Wifi But No Internet?
You may face internet connectivity problems on your mobile despite having a WiFi connection wherever you go. So, the prime cause behind this issue could be related to your device or service providers.
This section presents some major factors that prevent you from accessing the web even though your phone is connected to WiFi.
Issues With Internet Provider
First and foremost, your internet provider could have a serious issue. Well, there might be a fiber breakage, or your subscription has ended.
Whatever the reason, you will find one of your router’s lights continuously blinking. Moreover, you can confirm this by checking the internet connection on other devices joined to the same WiFi network.
WiFi Requires Login
Some organizations set up a login page to connect to their internet. This reduces network traffic and allows only authorized users to access the web.
If this is the issue, you’ll find a question icon on the WiFi, and the system asks you to sign in. Upon pressing the button, you get directed to a page where you need to input your username and password.
Issues in Router or Modem
Have you checked the router or modem wires? If they are disconnected, it’s impossible to use the internet not just via WiFi but also through ethernet.
Furthermore, there could be some serious issues with your networking device. So, if your router or modem is too old, you must repair it.
Even if resetting the router doesn’t work, the issue certainly lies in your phone. Therefore, the first method we suggest is to change your DNS server.
Some ISPs do not provide a good DNS service. This could be the reason why you aren’t able to use the internet on your WiFi-connected phone.
Thus, selecting a private DNS should help you resolve the issue. Amongst all, we suggest you use Google DNS.
The method to do it varies from brand, but you can easily find similar settings on your phone. Here’s how you can select private DNS mode on an Android device:
Open Settings and navigate to Connections.
Choose More connection settings.
Then, select Private DNS and choose Private DNS provider hostname.
Here, manually enter the hostname of the DNS provider and select Save. For Google DNS, you can use dns.google.
Alternatively, you can follow these steps to change your DNS server:
Under Connections, visit the WiFi page.
Press the settings icon of the connected network and choose Advanced.
Now, select IP Settings and change it to Static.
Enter DNS 1 and DNS 2 manually and choose Save. If you wish to use Google DNS, you can use 126.96.36.199 or 188.8.131.52.
Go through this guide to change your DNS server on an iPhone or iPad:
Open your iOS settings and go to Wi-Fi.
Now, select the connected network and navigate to Configure DNS.
Then, choose Manual. Under DNS server, select Add server.
Finally, input your private DNS or Google DNS here.
Turn on Wi-Fi MAC Randomization
If changing your DNS server doesn’t solve your issue, try turning on the Wi-Fi MAC Randomization feature.
Enabling this service will change your MAC address whenever you connect to the Wi-Fi network. Certainly, this should fix all your issues related to the internet on your mobile.
These are the steps that will assist you in turning on Wi-Fi MAC Randomization on an Android phone:
First of all, make sure your Developer Option is enabled. To do so, visit Settings and choose About Phone.
Select Software Information and repeatedly press the Build number seven times. Once done, the Developer options get enabled.
Now, navigate back to Settings and choose Developer options.
Scroll down and enable the Wi-Fi-enhanced MAC randomization feature.
To use MAC randomization on iOS devices, we have a feature called Private Wi-Fi Address. Generally, the option is enabled by default. But, if you doubt this, here’s a general idea of how to enable the service on an iPhone:
Launch Settings and open WiFi.
Choose the connected Wi-Fi network and find Private Wi-Fi Address.
If it’s turned off, slide the option to turn it on.
Reset Network Settings on Your Mobile
If neither of the techniques works, it’s time for you to reset the network settings. This helps to get rid of all the network-related issues on your device.
To reset network settings on your Android smartphone, navigate to Settings and follow this guide:
Open Connections and go to General Management.
Choose Reset and select Reset network settings.
Finally, press the Reset settings button and enter your pin or password to complete the process.
To reset network settings on your iOS device, go to Settings and follow these steps:
Navigate to General.
Scroll down and select Transfer or Reset iPhone.
Then, go to Reset and choose Reset Network Settings.
Finally, enter your correct passcode, and your settings get restored.
Your Phone Requires Maintainance
Even if resetting the network settings doesn’t work, your phone has an issue. If you have software-related issues, try the factory reset on your device.
If the issue persists, we recommend you visit a nearby service center. Hopefully, they will help you fix the hardware-related problems on your phone.
How Can I Create a Hotspot on the Phone Connected to Wifi?
There’s no direct option to create a hotspot on mobile if you are connected to a WiFi network. Generally, turning on the hotspot will disable Wi-Fi automatically. Nonetheless, there are third-party applications that help you to do so.
Why Is Wifi Working on the Phone but Not on the PC?
Well, WiFi could be working on your phone without internet access. But, in most PCs, you automatically get disconnected if there’s no internet connection. However, if the internet works fine on your mobile, try connecting your PC with a LAN cable.
What Is the Difference Between a Mac Address and an Ip Address?
MAC address is the physical address of your mobile or PC. On the other hand, an IP address is a unique address that helps your phone or computer access a network.